Sometimes our support team will ask for you to send a screenshot to assist in solving a technical issue.

Below, you'll find resources to help you create and send a screenshot on your computer or mobile device.

If you need additional assistance, you can refer to the help files or support website for the operating system you're using.

After you save the image to your computer, email the saved screenshot using your email client just as you would any other image.

Once the item you want to screenshot in displaying on your screen, follow the steps in the appropriate guide below: