Account Management

How to get the most out of your Teach Starter account.

17 articles in this collection
Written by Scott Tonges and Trish Bowden

Account Settings and Security

How do I change my email address?

Visit your account settings page via the face in the top right corner to update your details, including email, name and username.

Written by Trish Bowden
Updated over a week ago

My email address is already in use

If your email is in use, it's likely you already have a free account. Try signing in or resetting your password using that email.

Written by Trish Bowden
Updated over a week ago

How do I reset my password?

Simply click the forgotten password link on the login page and follow the prompts to reset your password.

Written by Scott Tonges
Updated over a week ago

Why can't I log in?

If you are unable to get into your account, check that all of your details are correct, or try resetting your password.

Written by Scott Tonges
Updated over a week ago

How do I change my username?

You can change your username to something more memorable to you.

Written by Scott Tonges
Updated over a week ago

Chat Notifications

Teach Starter's chat icon allows you to easily communicate with the Teach Starter team.

Written by Scott Tonges
Updated over a week ago

How do I turn off notifications and unsubscribe from email mailing lists?

You can easily manage how we can contact you, and how often.

Written by Trish Bowden
Updated over a week ago

How do I log out of my account?

You can easily log out via the main menu.

Written by Trish Bowden
Updated over a week ago

How do I delete my account?

You can permanently close your account via your settings page.

Written by Trish Bowden
Updated over a week ago

Billing

How do I update my billing details?

Occasionally your credit card might expire or you might like to switch to PayPal. Here's how you can update your payment details.

Written by Scott Tonges
Updated over a week ago

How do I upgrade or change my subscription plan?

Step-by-step instructions on how you can change your subscription plan, as well as information on how pro-rated upgrade fees are calculated.

Written by Trish Bowden
Updated over a week ago

How much will my subscription renewal be?

You can view all information on your subscription, including renewal price and date, in your account subscription settings.

Written by Trish Bowden
Updated over a week ago

How do I access invoices & receipts?

Information on how you can view, download and print your Teach Starter invoices.

Written by Trish Bowden
Updated yesterday

Do you offer refunds?

Our general refund policy, including information about why and when we do and don't issue refunds.

Written by Scott Tonges
Updated over a week ago

School Plan Account Management

Teach Starter's School and Group Plans

Teach Starter offers single-invoice school plans when 5 or more people join as a group.

Written by Scott Tonges
Updated over a week ago

Adding Teachers to Your School or Group Plan

How to assign your school or group licences to other members, so that they can access Teach Starter Ultimate.

Written by Scott Tonges
Updated over a week ago

School or Group Plan Member Can't Login

If one of your school or group members can't login or access their Teach Starter account, simply ask them to reset their password.

Written by Scott Tonges
Updated over a week ago