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Frequently Asked Questions
Frequently Asked Questions
Answers to some of our most frequently asked questions.
10 articles in this collection
Written by
Scott Tonges
and
Sam Acres
Resource Printing Issues
Having issues getting your resource to print correctly? Always try Adobe Reader and the Print PDF As Image setting first!
Written by
Scott Tonges
Updated over a week ago
Our new Free plan: a bigger library, more time-saving resources and download credits
Our collection of hand-picked free resources available to free members is now bigger than ever.
Written by
Sam Acres
Updated over a week ago
Checkout Issues
At checkout, make sure you are logged in to any existing account and that billing details match the information registered with your bank.
Written by
Sam Acres
Updated over a week ago
Do you offer a free trial before upgrading?
You can sign up for a free account and download a selection of free resources.
Written by
Sam Acres
Updated over a week ago
Can I purchase an individual resource?
Resources cannot be purchased individually. To download a premium resource, sign up for a Teach Starter subscription.
Written by
Sam Acres
Updated over a week ago
How do I cancel or unsubscribe from my subscription?
Cancelling your subscription will mean that it will expire at the end of your current billing period.
Written by
Scott Tonges
Updated over a week ago
I’ve paid for a subscription but I am being asked to upgrade to download resources
You may have created two accounts, one paid and one free. Please try logging in again on a different email address.
Written by
Scott Tonges
Updated over a week ago
Do you offer discounts?
Teach Starter runs promotions periodically. Keep an eye out for our next promotion, or check if you're eligible for our student discount.
Written by
Sam Acres
Updated over a week ago
Do you offer a student discount?
If you are a student teacher or graduate teacher, you could be eligible for a 50% discount off your first 12 month subscription.
Written by
Sam Acres
Updated over a week ago
Can I reproduce or redistribute your resources?
As per the Teach Starter terms and conditions, no resource may be reproduced or redistributed for use outside of personal use.
Written by
Sam Acres
Updated over a week ago